In Ohio, HOA board members donate $56.1 million worth of service to their communities every year. An owner portal can help take a load off these busy people by streamlining some of their responsibilities.
An owner portal is an online technology that allows community members to pay their HOA fees, review important documents, and register requests. It helps ensure more effective association management and promotes a thriving residential community.
Read on to learn how online HOA services can benefit board members and communities alike.
Streamlined Payments
An HOA owner portal is usually part of more comprehensive community management software implemented by community association managers. It provides tools for payment automation, helping homeowners pay their HOA fees more easily.
Additionally, owner portals offer automated reminder functionality to assist residents with making timely payments so they can avoid incurring an HOA lien on their property.
State-of-the-Art Security
An online property management portal includes the ability to set up two-factor authentication to keep residents' information and communications secure. This system requires a second form of identification when homeowners log in.
HOAs and residents can communicate and share data, knowing their sensitive information is safe from outside interference.
Access to Documents
An owner portal is a central place to store important documents related to HOA living. After logging in, homeowners can view their accounts and insurance information and update their payment details.
Having this information in one easily accessible place saves time and keeps these important documents safe from loss or damage.
The portal is also an excellent place to store governing documents, like the HOA's covenants, conditions, and restrictions (CC&Rs), as well as pertinent HOA bylaws.
Improved Communication
An online portal works very well as a place where the HOA board and management team can place announcements, community events, bulletins, and updates. It allows easy and convenient access for all community members via their phones or laptops.
Thanks to this, community residents can stay informed by accessing all the information they need easily and instantly.
Owner Portal Request Management
HOA homeowners have the right to report issues, ask questions, and submit requests to the HOA board. They can easily do this via an owner portal and keep track of the progress of their correspondence.
Homeowners can submit the following via an online portal:
- Work orders
- Reimbursement forms
- Suggestions
- Proxy forms
Once they've uploaded this information, it can go astray and is always available for reference purposes.
Enjoy the Latest HOA Management Tools
To sum up, owner portals offer convenient payments, better communications, and precise record-keeping in a secure environment. HOA boards can set up an owner portal on their HOA website or purchase an independent app for the purpose, but the easiest way to gain access to this technology is by hiring an HOA management company.
PMI Scioto Metro already has a proven online portal available for your use on our website. Our technology is secure, and our qualified team boasts many years of experience in the local real estate market and is committed to helping your community thrive.
Embrace the power of technology for your Columbus HOA.
